Privacy Policy

1. Introduction

Costa Rica Dental Team (“we,” “our,” or “us”), operated by CRDT Turismo Dental SA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

👉 https://costaricadentalteam.com/

By using our website, you agree to the terms of this Privacy Policy.

2. Business Information

Legal Name: CRDT Turismo Dental SA
Commercial Name: Costa Rica Dental Team
Address: 150 m. east from BAC San José, Curridabat, San José, 11801, Costa Rica
Email: info@costaricadentalteam.com
Phone: +506 2234 9718

3. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number

b. Automatically Collected Information

IP address
Browser type
Device information
Pages visited and time spent on the site

4. How We Use Your Information

We use the information we collect to:

Respond to inquiries
Provide customer support
Schedule and manage appointments
Follow up on service requests
Improve our website and services
Analyze website performance

5. SMS Communications (A2P Compliance)

By submitting your phone number through our website forms, chat widgets, or landing pages, you consent to receive SMS messages from Costa Rica Dental Team related to:

Your inquiry
Appointment coordination
Customer support and follow-ups

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

We do not send promotional or marketing messages without explicit consent.

6. How We Collect Information

We collect information through:

Website contact forms
Chat widgets
Landing pages

7. Third-Party Services

We may use third-party tools to operate our business and improve our services, including:

Google Analytics (website analytics)
Meta (Facebook Pixel) (advertising and tracking)
LeadConnector (CRM platform) (communication and customer management)

These third parties may collect and process data according to their own privacy policies.

8. Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information with:

Service providers necessary to operate our business
Legal authorities when required by law

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. International Users

Our services are available globally, including users from the United States, Canada, and Costa Rica. By using our website, you understand that your information may be processed outside your country of residence.

11. Your Rights

You may request to:

Access your personal data
Correct inaccurate information
Request deletion of your data

To do so, contact us at:
📧 info@costaricadentalteam.com

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 info@costaricadentalteam.com
📞 +506 2234 9718